Privacy Policy

At Scanno, we are committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

1. Information We Collect

We collect the following information when you use Scanno:

Account Information: Your email address when you register or log in via OTP.
Payment Information: Payment is processed by Razorpay. Scanno does not store your card details or banking information.
Usage Data: Pages visited, features used, session duration, and error logs — collected to improve the platform.
Device Information: Browser type, operating system, and IP address for security and analytics.

2. How We Use Your Information

To provide and maintain your subscription access.
To send OTP login codes and important account notifications.
To process payments and issue invoices via Razorpay.
To improve platform features and fix bugs.
To comply with legal obligations.

3. Data Sharing

We do not sell, rent, or trade your personal data. We may share data only with:

Razorpay — for payment processing (governed by Razorpay's Privacy Policy).
Resend / Email providers — for sending OTP and transactional emails.
Law enforcement — if required by applicable Indian law.

4. Data Retention

We retain your account data for as long as your subscription is active or as required by law. You may request deletion of your account and associated data by contacting us at scannoapp@zohomail.in.

5. Cookies

Scanno uses session cookies to keep you logged in between visits. These are essential for the platform to function and cannot be disabled. We do not use advertising or tracking cookies.

6. Security

We use industry-standard security measures including HTTPS/SSL encryption, secure session management, and server-side data protection. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your account and data.

To exercise these rights, contact us at scannoapp@zohomail.in.

8. Children's Privacy

Scanno is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify registered users of significant changes via email. Continued use of the platform after updates constitutes acceptance.

10. Contact

For privacy-related queries, contact us at scannoapp@zohomail.in.